Aproximadamente 2 o 3 veces en una semana, la computadora se apagará en una pantalla de error gris y se reiniciará. Es muy difícil de solucionar porque sucede de manera aleatoria. Más recientemente, seguí y copié los registros para incluirlos en la publicación para ver qué personas aquí podrían identificar como el problema.
Ejecución de OS X 10.9.4 en un MacBook Pro de mediados de 2010 (modelo 6,2).
¡Cualquier ayuda o sugerencia que pueda brindar amablemente ayudaría a hacer feliz a mi esposa!
Registro de la consola
A continuación se muestra un system.log de lo que estaba sucediendo alrededor del momento en que se produjo el cierre:
2014-09-19 9:01:52.615 PM com.apple.IconServicesAgent[490]: IconServicesAgent launched.
2014-09-19 9:01:52.000 PM kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired
2014-09-19 9:02:02.664 PM authorizationhost[494]: Failed to authenticate user <saepark> (error: 9).
2014-09-19 9:02:06.261 PM launchservicesd[57]: Application App:"Adobe Reader Updater" asn:0x0-2d02d pid:354 refs=7 @ 0x7fb02a570800 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x38038 pid=488 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100005/0x186a5 queue
2014-09-19 9:02:06.261 PM WindowServer[105]: [cps/setfront] Failed setting the front application to Adobe Reader Updater, psn 0x0-0x2d02d, securitySessionID=0x186a5, err=-13066
2014-09-19 9:02:06.318 PM authexec[495]: executing /bin/chmod
2014-09-19 9:02:06.367 PM authexec[496]: executing /usr/sbin/chown
2014-09-19 9:02:06.491 PM authexec[497]: executing /bin/chmod
2014-09-19 9:02:06.508 PM authexec[498]: executing /usr/sbin/chown
2014-09-19 9:02:06.527 PM authexec[499]: executing /bin/chmod
2014-09-19 9:02:06.545 PM authexec[500]: executing /usr/sbin/chown
2014-09-19 9:02:06.564 PM authexec[501]: executing /bin/chmod
2014-09-19 9:02:06.581 PM authexec[502]: executing /usr/sbin/chown
2014-09-19 9:02:06.600 PM authexec[503]: executing /bin/chmod
2014-09-19 9:02:06.619 PM authexec[504]: executing /usr/sbin/chown
2014-09-19 9:02:06.669 PM authexec[505]: executing /bin/chmod
2014-09-19 9:02:06.720 PM authexec[506]: executing /usr/sbin/chown
2014-09-19 9:02:06.755 PM authexec[507]: executing /tmp/AdobeARM-ebMGO9cvWGg9p61n3z0HJfiuFjc3dbBS/ARMHammer
2014-09-19 9:02:09.114 PM authexec[508]: executing /bin/chmod
2014-09-19 9:02:09.132 PM authexec[509]: executing /usr/sbin/chown
2014-09-19 9:02:09.156 PM authexec[510]: executing /bin/chmod
2014-09-19 9:02:09.174 PM authexec[511]: executing /usr/sbin/chown
2014-09-19 9:02:09.194 PM authexec[512]: executing /bin/chmod
2014-09-19 9:02:09.212 PM authexec[513]: executing /usr/sbin/chown
2014-09-19 9:02:28.879 PM sudo[531]: root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.26Dfq4/Scripts/com.adobe.acrobat.a10.AdbeRdrUpd10112.8VEgIj ; USER=root ; COMMAND=/private/tmp/PKInstallSandbox.26Dfq4/Scripts/com.adobe.acrobat.a10.AdbeRdrUpd10112.8VEgIj/Tools/AcroPatchInstall.app/Contents/MacOS/AcroPatchInstall ValidatePath com.adobe.Reader /tmp/com.adobe.reader.updater /Applications/Adobe Reader.app
2014-09-19 9:02:29.122 PM sudo[534]: root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.26Dfq4/Scripts/com.adobe.acrobat.a10.AdbeRdrUpd10112.8VEgIj ; USER=root ; COMMAND=/private/tmp/PKInstallSandbox.26Dfq4/Scripts/com.adobe.acrobat.a10.AdbeRdrUpd10112.8VEgIj/Tools/AcroPatchInstall.app/Contents/MacOS/AcroPatchInstall CheckAppRunning 1 TitleReader /Applications/Adobe Reader.app
2014-09-19 9:03:17.000 PM kernel[0]: Limiting icmp unreach response from 467 to 250 packets per second
2014-09-19 9:03:19.000 PM kernel[0]: Limiting icmp unreach response from 294 to 250 packets per second
2014-09-19 9:05:02.466 PM com.apple.SecurityServer[15]: Killing auth hosts
2014-09-19 9:05:02.466 PM com.apple.SecurityServer[15]: Session 100018 destroyed
2014-09-19 9:05:02.467 PM com.apple.SecurityServer[15]: Killing auth hosts
2014-09-19 9:05:02.467 PM com.apple.SecurityServer[15]: Session 100010 destroyed
2014-09-19 9:07:07.738 PM com.apple.backupd[436]: Finished scan
2014-09-19 9:07:07.741 PM com.apple.backupd[436]: Not using file event preflight for Macintosh HD
2014-09-19 9:07:57.180 PM com.apple.backupd[436]: Found 1554 files (132 MB) needing backup
2014-09-19 9:07:57.228 PM com.apple.backupd[436]: 903.6 MB required (including padding), 1.02 TB available
Informe de errores
Luego, recopilé el informe de error que se preparó para enviar a Apple, que incluyo aquí:
Fri Sep 19 20:51:47 2014
panic(cpu 0 caller 0xffffff7fa17ccf7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff813bb71000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff812970aea0 : 0xffffff801f422f79
0xffffff812970af20 : 0xffffff7fa17ccf7c
0xffffff812970aff0 : 0xffffff7f9fee3f1b
0xffffff812970b0b0 : 0xffffff7f9ffad50a
0xffffff812970b0f0 : 0xffffff7f9ffad57a
0xffffff812970b160 : 0xffffff7fa022c056
0xffffff812970b290 : 0xffffff7f9ffd0ba9
0xffffff812970b2b0 : 0xffffff7f9feea96d
0xffffff812970b360 : 0xffffff7f9fee8478
0xffffff812970b560 : 0xffffff7f9fee9dc7
0xffffff812970b630 : 0xffffff7fa0dc93df
0xffffff812970b700 : 0xffffff7fa0df37b3
0xffffff812970b780 : 0xffffff7fa0ddbae0
0xffffff812970b7e0 : 0xffffff7fa0ddc3da
0xffffff812970b830 : 0xffffff7fa0ddc754
0xffffff812970b8a0 : 0xffffff7fa0ddcfc8
0xffffff812970b8e0 : 0xffffff7fa0da9fea
0xffffff812970ba60 : 0xffffff7fa0dd9940
0xffffff812970bb20 : 0xffffff7fa0da8ad9
0xffffff812970bb70 : 0xffffff801f8cef16
0xffffff812970bb90 : 0xffffff801f8d0511
0xffffff812970bbf0 : 0xffffff801f8cdf7f
0xffffff812970bd40 : 0xffffff801f4b6998
0xffffff812970be50 : 0xffffff801f426bc1
0xffffff812970be80 : 0xffffff801f4139c5
0xffffff812970bef0 : 0xffffff801f41e013
0xffffff812970bf70 : 0xffffff801f4c9b8d
0xffffff812970bfb0 : 0xffffff801f4f3f66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0xffffff7fa17be000->0xffffff7fa17d1fff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB36F]@0xffffff7fa17b6000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7f9fd2b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff7f9fabe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f9fe41000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C6653]@0xffffff7fa17b9000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f9fe94000->0xffffff7fa00fcfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff7f9fabe000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xffffff7f9fe84000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f9fe41000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A3A4AC]@0xffffff7fa0107000->0xffffff7fa03b0fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f9fe94000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff7f9fabe000
com.apple.GeForceTesla(8.2.4)[E0EBC5ED-DC61-3C57-BCCE-0478C0566F4F]@0xffffff7fa0d97000->0xffffff7fa0e61fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff7f9fabe000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xffffff7f9fe84000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f9fe41000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f9fe94000
Nombre del proceso BSD correspondiente al hilo actual: WindowServer