Instalación del controlador / software de Brother que causa el pánico del kernel

0

Estoy intentando instalar los controladores de Brother para mi Brother MFC-L5750DW en Mac OS X, pero la aplicación del instalador sigue fallando.

Llamé con atención al cliente, quien confirmó que estoy intentando instalar los controladores correctos.

Me cuesta leer las huellas de la pila. ¿Podría alguien apuntarme en la dirección correcta?

Process:               StartHereOSX [85613]
Path:                  /private/var/folders/*/StartHereOSX.app/Contents/MacOS/StartHereOSX
Identifier:            com.brother.utility.StartHereOSX
Version:               2.3.2 (84)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           StartHereOSX [85613]
User ID:               501

Date/Time:             2017-09-29 11:36:10.149 +0200
OS Version:            Mac OS X 10.13 (17A365)
Report Version:        12
Bridge OS Version:     3.0 (14Y618b)

Time Awake Since Boot: 84000 seconds
Time Since Wake:       13000 seconds

System Integrity Protection: enabled

Notes:                 Translocated Process

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSBundle initWithURL:]: nil URL argument'
terminating with uncaught exception of type NSException
abort() called

Application Specific Backtrace 1:
0   CoreFoundation                      0x00007fff27c110fb __exceptionPreprocess + 171
1   libobjc.A.dylib                     0x00007fff4e4fdc76 objc_exception_throw + 48
2   CoreFoundation                      0x00007fff27ca2bfd +[NSException raise:format:] + 205
3   Foundation                          0x00007fff29c46395 -[NSBundle initWithURL:] + 87
4   Foundation                          0x00007fff29c4632b +[NSBundle bundleWithURL:] + 45
5   StartHereOSX                        0x0000000107ff0471 StartHereOSX + 25713
6   CoreFoundation                      0x00007fff27b8df49 -[NSSet makeObjectsPerformSelector:] + 249
7   AppKit                              0x00007fff25178149 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1594
8   AppKit                              0x00007fff2527392e -[NSNib _instantiateNibWithExternalNameTable:options:] + 679
9   AppKit                              0x00007fff254e7971 -[NSNib instantiateNibWithOwner:topLevelObjects:] + 204
10  StartHereOSX                        0x0000000107feb939 StartHereOSX + 6457
11  StartHereOSX                        0x0000000107fed57b StartHereOSX + 13691
12  AppKit                              0x00007fff25178971 -[NSCustomObject nibInstantiate] + 364
13  AppKit                              0x00007fff251787a4 -[NSIBObjectData instantiateObject:] + 288
14  AppKit                              0x00007fff25177d55 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 582
15  AppKit                              0x00007fff2516f31d loadNib + 435
16  AppKit                              0x00007fff2516e841 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 696
17  AppKit                              0x00007fff2516e486 -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 204
18  AppKit                              0x00007fff2516e247 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 447
19  AppKit                              0x00007fff2516c2d2 NSApplicationMain + 504
20  StartHereOSX                        0x0000000107feb0ac StartHereOSX + 4268

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib          0x00007fff4f23bfce __pthread_kill + 10
1   libsystem_pthread.dylib         0x00007fff4f379150 pthread_kill + 333
2   libsystem_c.dylib               0x00007fff4f19832a abort + 127
3   libc++abi.dylib                 0x00007fff4d17df8f abort_message + 245
4   libc++abi.dylib                 0x00007fff4d17e12b default_terminate_handler() + 265
5   libobjc.A.dylib                 0x00007fff4e4ffea3 _objc_terminate() + 97
6   libc++abi.dylib                 0x00007fff4d1997c9 std::__terminate(void (*)()) + 8
7   libc++abi.dylib                 0x00007fff4d19926d __cxa_throw + 121
8   libobjc.A.dylib                 0x00007fff4e4fdda5 objc_exception_throw + 351
9   com.apple.CoreFoundation        0x00007fff27ca2bfd +[NSException raise:format:] + 205
10  com.apple.Foundation            0x00007fff29c46395 -[NSBundle initWithURL:] + 87
11  com.apple.Foundation            0x00007fff29c4632b +[NSBundle bundleWithURL:] + 45
12  com.brother.utility.StartHereOSX    0x0000000107ff0471 0x107fea000 + 25713
13  com.apple.CoreFoundation        0x00007fff27b8df49 -[NSSet makeObjectsPerformSelector:] + 249
14  com.apple.AppKit                0x00007fff25178149 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1594
15  com.apple.AppKit                0x00007fff2527392e -[NSNib _instantiateNibWithExternalNameTable:options:] + 679
16  com.apple.AppKit                0x00007fff254e7971 -[NSNib instantiateNibWithOwner:topLevelObjects:] + 204
17  com.brother.utility.StartHereOSX    0x0000000107feb939 0x107fea000 + 6457
18  com.brother.utility.StartHereOSX    0x0000000107fed57b 0x107fea000 + 13691
19  com.apple.AppKit                0x00007fff25178971 -[NSCustomObject nibInstantiate] + 364
20  com.apple.AppKit                0x00007fff251787a4 -[NSIBObjectData instantiateObject:] + 288
21  com.apple.AppKit                0x00007fff25177d55 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 582
22  com.apple.AppKit                0x00007fff2516f31d loadNib + 435
23  com.apple.AppKit                0x00007fff2516e841 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 696
24  com.apple.AppKit                0x00007fff2516e486 -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 204
25  com.apple.AppKit                0x00007fff2516e247 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 447
26  com.apple.AppKit                0x00007fff2516c2d2 NSApplicationMain + 504
27  com.brother.utility.StartHereOSX    0x0000000107feb0ac 0x107fea000 + 4268

Thread 1:
0   libsystem_kernel.dylib          0x00007fff4f23c6da __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x00007fff4f37606a _pthread_wqthread + 1035
2   libsystem_pthread.dylib         0x00007fff4f375c4d start_wqthread + 13

Thread 2:
0   libsystem_kernel.dylib          0x00007fff4f23c6da __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x00007fff4f37626f _pthread_wqthread + 1552
2   libsystem_pthread.dylib         0x00007fff4f375c4d start_wqthread + 13

Thread 3:
0   libsystem_kernel.dylib          0x00007fff4f23c6da __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x00007fff4f37606a _pthread_wqthread + 1035
2   libsystem_pthread.dylib         0x00007fff4f375c4d start_wqthread + 13

Thread 4:
0   libsystem_pthread.dylib         0x00007fff4f375c40 start_wqthread + 0
1   ???                             0xffff9fbffffc9140 0 + 18446638245715153216

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x00007fff887bb340  rcx: 0x00007ffee7c13458  rdx: 0x0000000000000000
  rdi: 0x0000000000000307  rsi: 0x0000000000000006  rbp: 0x00007ffee7c13490  rsp: 0x00007ffee7c13458
   r8: 0x00007ffee7c13320   r9: 0x00007ffee7c134f0  r10: 0x0000000000000000  r11: 0x0000000000000206
  r12: 0x0000000000000307  r13: 0x0000000000000030  r14: 0x0000000000000006  r15: 0x000000000000002d
  rip: 0x00007fff4f23bfce  rfl: 0x0000000000000206  cr2: 0x00007fff88799148

Logical CPU:     0
Error Code:      0x02000148
Trap Number:     133


Binary Images:
       0x107fea000 -        0x108003fff +com.brother.utility.StartHereOSX (2.3.2 - 84) <6410D11B-7A84-308D-91CE-BF6ADF1C41F4> /var/folders/*/StartHereOSX.app/Contents/MacOS/StartHereOSX
       0x1146cd000 -        0x11471798f  dyld (519.2.1) <002B0442-3D59-3159-BA10-1C0A77859C6A> /usr/lib/dyld
    0x7fff2413b000 -     0x7fff2413bfff  com.apple.Accelerate (1.11 - Accelerate 1.11) <04FC5A30-0382-3FEB-BE8B-E14E9FF4EBD5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff4f0eb000 -     0x7fff4f108ff7  libdyld.dylib (519.2.1) <2597D818-42D2-3375-BD9D-451D5942A6BA> /usr/lib/system/libdyld.dylib
    0x7fff4f109000 -     0x7fff4f109ffb  libkeymgr.dylib (28) <6D84A96F-C65B-38EC-BDB5-21FD2C97E7B2> /usr/lib/system/libkeymgr.dylib
    0x7fff4f10a000 -     0x7fff4f116ff3  libkxld.dylib (4570.1.46) <AE8CE609-ECB8-3D2E-8823-C103A56064DF> /usr/lib/system/libkxld.dylib
    0x7fff4f117000 -     0x7fff4f117ff7  liblaunch.dylib (1205.1.10) <5AD77A68-BB4D-33AA-AA4F-DF51D0972FD9> /usr/lib/system/liblaunch.dylib
    0x7fff4f118000 -     0x7fff4f11cffb  libmacho.dylib (900.0.1) <756F2553-07B6-3B42-ACEA-2F0F1A5E8D0F> /usr/lib/system/libmacho.dylib
    0x7fff4f11d000 -     0x7fff4f11fff3  libquarantine.dylib (86) <6AC8773F-3817-3D82-99C2-01BABB9C3CBB> /usr/lib/system/libquarantine.dylib
    0x7fff4f120000 -     0x7fff4f121ff3  libremovefile.dylib (45) <912FA211-DD8C-3C92-8424-21B89F8B10FD> /usr/lib/system/libremovefile.dylib
    0x7fff4f122000 -     0x7fff4f139fff  libsystem_asl.dylib (356.1.1) <94972913-9DF0-3C78-847C-43E58919E3DA> /usr/lib/system/libsystem_asl.dylib
    0x7fff4f13a000 -     0x7fff4f13afff  libsystem_blocks.dylib (67) <F2493BB5-B1C6-3C4D-9F1F-1B402E0F1DB7> /usr/lib/system/libsystem_blocks.dylib
    0x7fff4f13b000 -     0x7fff4f1c4fff  libsystem_c.dylib (1244.1.7) <2D4C21C0-9938-3552-8DC1-2C1CFAA10D38> /usr/lib/system/libsystem_c.dylib
    0x7fff4f1c5000 -     0x7fff4f1c8ffb  libsystem_configuration.dylib (963) <D7EFEAE6-22A0-348E-BBBE-44FFD41934FA> /usr/lib/system/libsystem_configuration.dylib
    0x7fff4f1c9000 -     0x7fff4f1ccffb  libsystem_coreservices.dylib (51) <21A488D0-2D07-344E-8631-CC8B2A246F35> /usr/lib/system/libsystem_coreservices.dylib
    0x7fff4f1cd000 -     0x7fff4f1cefff  libsystem_darwin.dylib (1244.1.7) <552C05CA-D151-3F93-B570-413340BDA9C7> /usr/lib/system/libsystem_darwin.dylib
    0x7fff4f1cf000 -     0x7fff4f1d5ff7  libsystem_dnssd.dylib (878.1.1) <6E28973E-A258-36F6-ACFB-259ED5885C7A> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff4f1d6000 -     0x7fff4f21fff7  libsystem_info.dylib (517) <483BE95B-62EB-3663-ACB3-9915A40C70F5> /usr/lib/system/libsystem_info.dylib
    0x7fff4f220000 -     0x7fff4f245ff7  libsystem_kernel.dylib (4570.1.46) <71BA15CB-3056-3CBD-A5F5-EE61566EEA0C> /usr/lib/system/libsystem_kernel.dylib
    0x7fff4f246000 -     0x7fff4f291fcb  libsystem_m.dylib (3146) <ABB1B85F-9FFE-31B8-AD4F-E39A30794A93> /usr/lib/system/libsystem_m.dylib
    0x7fff4f292000 -     0x7fff4f2b1fff  libsystem_malloc.dylib (140.1.1) <9F0745FF-B92F-330D-8812-BB74001D1D33> /usr/lib/system/libsystem_malloc.dylib
    0x7fff4f2b2000 -     0x7fff4f355ff3  libsystem_network.dylib (1229.1.5) <A51EB0A4-9AA5-3F84-8E25-DD8EABE0F97E> /usr/lib/system/libsystem_network.dylib
    0x7fff4f356000 -     0x7fff4f360ffb  libsystem_networkextension.dylib (767.1.4) <E842569D-00BA-3DE7-AD5A-9EF33422CF3E> /usr/lib/system/libsystem_networkextension.dylib
    0x7fff4f361000 -     0x7fff4f36aff3  libsystem_notify.dylib (172) <98EA3D62-7C86-30DE-8261-D020D2F1EFF3> /usr/lib/system/libsystem_notify.dylib
    0x7fff4f36b000 -     0x7fff4f372ff7  libsystem_platform.dylib (161) <9F5A67F7-BC65-300F-BD74-07E7732D6372> /usr/lib/system/libsystem_platform.dylib
    0x7fff4f373000 -     0x7fff4f37eff7  libsystem_pthread.dylib (301.1.6) <6D0B0110-2B44-3D3C-B672-BD08FE46378A> /usr/lib/system/libsystem_pthread.dylib
    0x7fff4f37f000 -     0x7fff4f382ffb  libsystem_sandbox.dylib (765.1.8) <EC909728-0365-3710-B00B-0BCFCE03DC71> /usr/lib/system/libsystem_sandbox.dylib
    0x7fff4f383000 -     0x7fff4f384ff3  libsystem_secinit.dylib (30) <F06ADB8F-9E94-34A7-B3C9-2C22FDD14BAD> /usr/lib/system/libsystem_secinit.dylib
    0x7fff4f385000 -     0x7fff4f38cff7  libsystem_symptoms.dylib (820.1.4) <BF0566B2-9475-3B5C-8641-7910F313BA3C> /usr/lib/system/libsystem_symptoms.dylib
    0x7fff4f38d000 -     0x7fff4f3a0ff7  libsystem_trace.dylib (829.1.2) <10955EBB-1AC8-3085-9A2D-F3088CA2DF71> /usr/lib/system/libsystem_trace.dylib
    0x7fff4f3a2000 -     0x7fff4f3a7ff7  libunwind.dylib (35.3) <6D4FCD49-D2A9-3233-95C7-A7635CE265F2> /usr/lib/system/libunwind.dylib
    0x7fff4f3a8000 -     0x7fff4f3d3ff7  libxpc.dylib (1205.1.10) <E7C5DB12-6D0E-3D1E-A743-F750DF112F5F> /usr/lib/system/libxpc.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 78562
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=317.2M resident=0K(0%) swapped_out_or_unallocated=317.2M(100%)
Writable regions: Total=109.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=109.1M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        2 
CoreServices                       168K        2 
CoreUI image file                  180K        4 
Kernel Alloc Once                    8K        2 
MALLOC                            98.3M       32 
MALLOC guard page                   48K       13 
STACK GUARD                       56.0M        6 
Stack                             10.0M        6 
VM_ALLOCATE                         40K        4 
__DATA                            20.8M      208 
__FONT_DATA                          4K        2 
__LINKEDIT                       187.0M        4 
__TEXT                           130.2M      214 
__UNICODE                          556K        2 
mapped file                       41.5M        9 
shared memory                      756K       10 
===========                     =======  ======= 
TOTAL                            545.8M      504 

Model: MacBookPro14,3, BootROM MBP143.0167.B00, 4 processors, Intel Core i7, 2,9 GHz, 16 GB, SMC 2.45f0
Graphics: Intel HD Graphics 630, Intel HD Graphics 630, Built-In
Graphics: Radeon Pro 560, Radeon Pro 560, PCIe, 4 GB
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.77.37.0.1a1)
Bluetooth: Version 6.0.0f7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: iBridge
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.3
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.3

Pegue completamente en enlace . Tuve que eliminar algunas de las líneas en Imágenes binarias.

    
pregunta ujjain 29.09.2017 - 11:45

1 respuesta

1

Esta aplicación de instalación descuidada también se bloquea en mi Mac 10.13 para la impresora Brother HL-L2340DW. Lo resolví presionando WPS / AOSS en el enrutador y el botón WiFi en la impresora. Luego, la impresora aparecerá en Preferencias del sistema | Impresoras | + como dispositivo Bounjour.

    
respondido por el Freeman 13.10.2018 - 14:01

Lea otras preguntas en las etiquetas