Unidad flash no reconocida - Dispositivo desconocido: “Voyager Mini 3.0”

0

Tengo una Retina Macbook Pro y acabo de recibir 6 x Voyager Mini USB 3.0 unidades de 64GB (como regalo para mis colegas). He probado 3 de las unidades y mientras funcionan en Windows 7 y Linux (Ubuntu 12.04.3), no aparecen en Finder ni en Disk Util en OS X. He probado en varias máquinas:

1) Retina de MacBook Pro, 13 pulgadas, principios de 2013 (MacbookPro10,2) - OS X 10.8 5 2) MacBook Pro (MacbookPro8,1) - OS X 10.6.8 3) MacBook Pro (MacbookPro5,5) - OS X 10.8.3

Intenté reformatear uno a FAT32 para ver si eso cambió algo, pero obtengo el mismo resultado. También he intentado formatear con la herramienta SDFormat en Windows (aunque exfat, no ntfs) y esto no tuvo ningún efecto.

He descargado e instalado IOUSBFamily con el registro habilitado. Usando "USB Prober.app" pude obtener la siguiente información. Parece que el sistema operativo está viendo el disco, pero no sabe qué hacer con él.

Cualquier ayuda sería apreciada. Gracias.

Sección apropiada de "USB Bus Probe":

Super Speed device @ 3 (0x15300000): .............................................   Unknown device: "Voyager Mini 3.0"
    Port Information:   0x101a
           Not Captive
           Attached to Root Hub
           External Device
           Connected
           Enabled
           Connected to External Port
    Number Of Endpoints (includes EP0):   
        Total Endpoints for Configuration 1 (unconfigured):   3
    Device Descriptor   
        Descriptor Version Number:   0x0300
        Device Class:   8   (Unknown)
        Device Subclass:   6
        Device Protocol:   80
        Device MaxPacketSize:   9
        Device VendorID/ProductID:   0x1B1C/0x1A0C   (CORSAIR MEMORY INC.)
        Device Version Number:   0x0110
        Number of Configurations:   1
        Manufacturer String:   1 "Corsair"
        Product String:   2 "Voyager Mini 3.0"
        Serial Number String:   3 "07083BCC9F560866"
    BOS Descriptor   
        Length (and contents):   22
            Raw Descriptor (hex)    0000: 05 0F 16 00 02 07 10 02  02 00 00 00 0A 10 03 00  
            Raw Descriptor (hex)    0010: 0E 00 02 0A FF 07 
        Number of Capability Descriptors:   2
            USB 2.0 Extension:   2
                bmAttributes:   0x00000002
                   Bit 1:  Link Power Management supported
            SuperSpeed USB Device:   3
                bmAttributes:   0x00000000
                wSpeedsSupported:   0x000e
                   Bit 1:  Full Speed supported
                   Bit 2:  High Speed supported
                   Bit 3:  Super Speed (5Gbps) supported
                bFunctionalitySupport:   0x0002:  Full Speed and above
                bU1ExitLat:   Less than 10 µs
                wU2ExitLat:   Less than 2047 µs
    Current configuration:   0 (unconfigured)
    Configuration Descriptor   
        Length (and contents):   44
            Raw Descriptor (hex)    0000: 09 02 2C 00 01 01 00 80  3F 09 04 00 00 02 08 06  
            Raw Descriptor (hex)    0010: 50 00 07 05 81 02 00 04  00 06 30 03 00 00 00 07  
            Raw Descriptor (hex)    0020: 05 02 02 00 04 00 06 30  03 00 00 00 
        Number of Interfaces:   1
        Configuration Value:   1
        Attributes:   0x80 (bus-powered)
        MaxPower:   504 mA
        Interface #0 - Mass Storage/SCSI   
            Alternate Setting   0
            Number of Endpoints   2
            Interface Class:   8   (Mass Storage)
            Interface Subclass;   6   (SCSI)
            Interface Protocol:   80   (Bulk Only)
            Endpoint 0x81 - Bulk Input   
                Address:   0x81  (IN)
                Attributes:   0x02  (Bulk)
                Max Packet Size:   1024
                SuperSpeed Endpoint Companion   
                    bMaxBurst:   3
                    bmAttributes:   0 (1 MaxStreams)
            Endpoint 0x02 - Bulk Output   
                Address:   0x02  (OUT)
                Attributes:   0x02  (Bulk)
                Max Packet Size:   1024
                SuperSpeed Endpoint Companion   
                    bMaxBurst:   3
                    bmAttributes:   0 (1 MaxStreams)

Registro de nivel 3 mientras se enchufa la unidad:

Dec 11 11:15:53.166  [2]    AppleUSBXHCI[0xffffff80f9c9a000]::PollInterrupts - deferring checking for RHStatus until we are running again
Dec 11 11:15:53.166  [2]    AppleUSBXHCI[0xffffff80f9c9a000]::WakeControllerFromDoze _myPowerState: 3
Dec 11 11:15:53.166  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(638), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.166  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.166  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00021203, status: 0x8203, change: 0x0000, portIsDebouncing: 1
Dec 11 11:15:53.166  [3]    AppleUSBHub[0xffffff803ac87000]::DecrementOutstandingIO(639), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.166  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803adafe00) from dmaCommand (0xffffff803acdb000)
Dec 11 11:15:53.199  [3]    AppleUSBHub[0xffffff803ac74000]::InterruptReadHandler error kIOReturnAborted. Try again.
Dec 11 11:15:53.199  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(640), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.199  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.199  [3]    AppleUSBHub[0xffffff803ac87000]::InterruptReadHandler error kIOReturnAborted (expected)
Dec 11 11:15:53.298  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00021203, status: 0x8203, change: 0x0001, portIsDebouncing: 1
Dec 11 11:15:53.299  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMRootHubStatusChange got bitmap (0x80)
Dec 11 11:15:53.299  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (1)
Dec 11 11:15:53.299  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00001203, status: 0x0203, change: 0x0000, portIsDebouncing: 0
Dec 11 11:15:53.299  [3]    AppleUSBHub[0xffffff803ac87000]::DecrementOutstandingIO(648), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.299  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803adafe00) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.332  [3]    AppleUSBHub[0xffffff803ac74000]::HubAreAllPortsDisconnectedOrSuspended - port 3 still initing, status changing, or adding a device (0/1/0)
Dec 11 11:15:53.332  [3]    AppleUSBHub[0xffffff803ac87000]::InterruptReadHandler error kIOReturnAborted (expected)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (2)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (1)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(651), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.400  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (2)
Dec 11 11:15:53.400  [2]    AppleUSBHub[0xffffff803ac74000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.400  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::event type == kXHCITRB_PSCE, calling RootHubStartTimer32
Dec 11 11:15:53.400  [2]    AppleUSBHub[0xffffff803ac74000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac87000]::DecrementOutstandingIO(654), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.400  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803adafe00) from dmaCommand (0xffffff803acdb000)
Dec 11 11:15:53.432  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00201203, status: 0x0203, change: 0x0010, portIsDebouncing: 0
Dec 11 11:15:53.432  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMRootHubStatusChange got bitmap (0x80)
Dec 11 11:15:53.432  [2]    AppleUSBHub[0xffffff803ac87000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.432  [2]    AppleUSBHub[0xffffff803ac74000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.432  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (3)
Dec 11 11:15:53.433  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (2)
Dec 11 11:15:53.467  [3]    AppleUSBHub[0xffffff803ac87000]::InterruptReadHandler error kIOReturnAborted (expected)
Dec 11 11:15:53.533  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00001203, status: 0x0203, change: 0x0000, portIsDebouncing: 0
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIM **** - ConfigureDeviceZero maxPacketSize:9, speed:3, hub:128, adj port:7
Dec 11 11:15:53.544  [2]    -AppleUSBXHCI[0xffffff80f9c9a000]::AllocateAppleXHCIAsyncEndpoint 0xffffff8047c0fc00 maxPacketSize 512 maxBurst 0 mult 0
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateControlEndpoint - inc ConfiguredEpCount (ring0)
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateControlEndpoint 2 - Output context - pPhysical[0x23f000] pLogical[0xffffff8117eb5000]
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - _devZeroPort: 7, _devZeroHub:128
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - Port 7 speed is: 4, device speed is: 3
Dec 11 11:15:53.545  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - _devZeroPort: 7, _devZeroHub:128
Dec 11 11:15:53.545  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - Port 7 speed is: 4, device speed is: 3
Dec 11 11:15:53.547  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (1)
Dec 11 11:15:53.547  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMDeleteEndpoint - fn:0, ep:0, dir:3
Dec 11 11:15:53.547  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetSlotID - functionNumber disabled: 0
Dec 11 11:15:53.547  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateControlEndpoint 2 - currMPS == maxPacketSize: 512
Dec 11 11:15:53.548  [3]    IOUSBControllerV3(AppleUSBXHCI)[0xffffff80f9c9a000]::ChangeExternalDeviceCount - got first external device, changing assertion to ON
Dec 11 11:15:53.548  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (0)
Dec 11 11:15:53.548  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(663), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.548  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb000)
    
pregunta Peter Gibson 11.12.2013 - 01:36

1 respuesta

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El soporte de Corsair ha declarado que este es un error en el firmware (v1.1) en estas unidades. Al parecer, la solución está implementada, pero las unidades con el nuevo firmware no están disponibles en esta etapa.

    
respondido por el Peter Gibson 06.01.2014 - 23:35

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